Alana Sauer holds a BA in Business Management and a diploma as an accounting specialist. She has over 25 years’ experience in accounting and exceptional customer service having worked in the printing, pharmaceutical, assisted living and hospital industries at various levels ranging from corporate employee to sole proprietor. Putting her business experience and entrepreneurial spirit to work, she hatched a plan to assist owners in renting their condos to vacationers, maintain the properties, personally meet and greet guests and offer a cleaning service upon checkout.
By word-of-mouth, her business grew quickly from two over a dozen properties. She and has multiple happy customers and countless 5-star personal and online references. Alana not only cares for guests and her owners’ condos, she responds to inquiries within minutes, answers questions readily, assists guests in the booking process, tracks rentals for owners, and provides tax information monthly, monitors properties for maintenance issues and takes care of them promptly. In an effort to communicate regularly with guests and owners, she publishes regular newsletters, parts of which appear as blog posts, here.
She treats each property as if it were her own and her goal is to make sure guests have a great time and leave with a smile wanting to come back. Combining her business background and keen creativity, she’s always thinking of new ways to meet guests’ needs, encourage relaxation, and enhance their island experiences while making each vacation hassle free and memorable.
Born and raised in Indianapolis, Indiana, she is the oldest of six children. In 2000, her son transferred to Puerto Rico with the Navy and decided to stay and make the island his home. After becoming widowed, she vacationed and visited her son in Puerto Rico. She fell in love with the island, its people and warmth and, of course, the sea. She moved permanently to her island home in 2006—and hasn’t shoveled snow since.
Alana Sauer is happy to help you and your guests discover what she and her son discovered: the beauty and tranquility of Puerto Rico and its friendly people. She encourages you to enjoy your time in Puerto Rico, La Isla del Encanto, The Island of Enchantment, and pledges to help make your stay memorable and worry free.